What to Consider When Choosing a Glazier

Choosing a skilled glazier to fit new windows in your home is something you will want to dedicate some time too. Getting new windows fitted in your home can come at a great cost. You will want a glazier that has extensive knowledge and provides excellent customer service. A true professional glazier is an expert at installing and removing glass and has mastered the craft of this skill. Glass is a delicate material that must be handled with care by a professional who has extensive knowledge and experience. Here in the UK many people do not do their research before hiring someone to perform a service. Below are the major details to consider when choosing a glazier to undertake your window repair.

Experience – Have They Done It Before & How Long Have They Been Around For?

Experience is critical when choosing a glazier. Knowing they have sufficient experience will ensure you choose a glazier that will do a great job. You should do your research on glazier’s that you want to hire. They may have previous clients who have given feedback or you may be able to find reviews for their business. These may be found on the businesses social media such as Facebook or their Website. An experienced glazier will be able to assess the job requirements much faster and their assessment will be more precise than a beginner glazier. This will ensure you receive an accurate estimate of costs and the length of time needed to complete the project.

It is important that you accurately assess any specific elements of the project that may be out of the ordinary as this may increase the cost of the project and also what type of glazier you should hire. For example, you may need double glazing and this will require a glazier who you know can perform this and has a good track record.

Before choosing a glazier, you should consider how many years of experience the company has in the industry and whether the company has a solid reputation. Knowing the company has experience will give you confidence that they have dealt with a wide range of projects. This means they will be able to adequately advise you with the most appropriate approach for your repair.

Thoroughly Research Their Credentials

As mentioned previously, you should thorough research the company’s credentials. This can be done by obtaining past customer reviews which will provide you will useful feedback. The internet is a valuable source and glaziers with websites can provide you with more information. You can also ask your neighbours or local community about which glaziers they have had experience with and which ones they recommend. However, keep in mind that other people’s opinions may not always be accurate. A further step would be to ask the company for a customer reference, which should not be a problem if they are truly professional. Furthermore, glaziers are often members of professional bodies or are able to provide you with evidence of their qualifications. An excellent glazier will certainly not mind you asking important questions, and they ought to be able to rapidly supply you with answers to any questions that you may have. Simply asking them politely about their proof of experience is a great idea and is highly recommended to gain further insight.

Choose A Glazier That Is Local

Selecting a glazing company that is local is generally an excellent decision. Firstly, a local glazier would have carried out and worked on other properties that are in your area. Familiarity is always beneficial. Secondly, local fitters rely on their track record and word of mouth to attract new customers to their business, meaning they are more likely to over deliver and complete a job with high standards. Lastly, staying local will be beneficial if you need to contact the company again in the future if you have any further queries or concerns.

Never Be Afraid to Ask Questions

When hiring a glazier, or any contractor for that matter, never be afraid to ask them questions to ensure both parties know what to expect. Clearing out any questions or concerns before commencement of a job will make you more comfortable and confident that you will receive a service of high standards. As you go through the hiring process take some time to think through possible issues that could go wrong and ask the glazier directly as to how they would handle the situation.

Some potential questions you could ask:

  1. How much will the project cost and what timeframe are we looking at?
  2. Will there be a contract in place detailing the expected outcomes?
  3. What materials are required for this project and are these all included in the quotation?
  4. If a worker damages property that is not related to the project, do you have insurance to cover those costs?
  5. What options are available if I am not satisfied with the final work?
  6. Who specifically will be completing the work and what expertise and experience do they have?

You must be comfortable that in the event of something going wrong that you have options available to you. Asking the above questions will give you the peace of mind that your glazier will handle any issues fairly and professionally.

The Company Should Be Affordable

When you hire a glazier company to undertake glass repair, you are paying for their expertise, attention and time that they will dedicate to the project. As you obtain and compare quotes from different companies, disregard both extremely low and extremely high quotes. An extremely low quote generally means low quality work or inexperienced staff, whereas an extremely high quote means that the company is overcharging. Always select a company with a fair price.


If you are looking for quality window repair, you will want to hire the best glazier company to do the job. You need to consider the qualities that you would want of the company, as this can help you in locating the best glazier company. The above factors can help you in the process of choosing a glazier that best suits your needs.

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